Terms of Service

1. Agreement to Terms

Top Notch Home Inspections is owned and operated by Drew Cline ("I", "me", or "my"). By engaging me for a home inspection, you ("Client", "you", or "your") agree to be bound by these Terms of Service.

2. Services Provided

I provide professional home inspection services across Winston-Salem, Lexington, and the Piedmont Triad, including pre-purchase home inspections, seller’s inspections, new construction inspections, maintenance inspections, and radon testing.

• My inspections are visual examinations of readily accessible areas and systems
• Inspections are non-invasive and do not involve destructive testing
• Reports reflect the conditions observed on the day of the inspection
• I do not guarantee the future condition or performance of any system or component

3. Reports

Your report is prepared for you as the client and covers the conditions observed on the day of the inspection. Reports include photographs and plain-language explanations, and are typically delivered within 24 to 48 hours. You are welcome to attend the inspection and to contact me with questions once you have read the report.

4. Scheduling and Payment

Scheduling: Inspections are scheduled in advance and are subject to availability. Call or text (336) 403-7074 to arrange one.

Fees: The fee is quoted for your specific property before the inspection is scheduled and is confirmed with you in advance.

Payment: Payment is due at the time of inspection unless we agree otherwise in advance. I accept Visa, Mastercard, American Express, Discover, PayPal, cash, check, and CashApp.

Cancellation: Please give at least 24 hours notice if you need to cancel or reschedule.

5. Client Responsibilities

• Ensure the property is accessible and the utilities are turned on
• Provide safe access to all areas to be inspected, including attics and crawlspaces
• Tell me about any known defects or concerns before the inspection
• Remove obstacles that would prevent access to areas, panels, or systems
• Secure or remove pets for the duration of the inspection

6. Limitations of the Inspection

A home inspection has inherent limits. I do not inspect:

• Areas that are not readily accessible or visible
• Systems or components that are shut down or not functioning at the time of inspection
• Underground utilities or systems
• Anything requiring destructive measures to access
• Cosmetic conditions or aesthetic preferences

Where a condition falls outside what a visual inspection can determine, I will say so in the report and recommend evaluation by the appropriate specialist.

7. Inspection Reports

I deliver a written report promptly after the inspection is complete. Reports are provided digitally and are for the exclusive use of the client who engaged me.

Reports may not be transferred, assigned, or provided to third parties without my written consent. Report follow-up by phone is included at no additional charge.

8. Limitation of Liability

My liability is limited to the fee paid for the inspection.

I am not responsible for the cost of repair or replacement of unreported defects or deficiencies, whether current or arising in the future.

9. Recommendations

I may recommend further evaluation by a qualified specialist for specific concerns. It is your responsibility to follow up on those recommendations before completing a real estate transaction.

10. Governing Law

These terms are governed by the laws of the State of North Carolina. Any disputes shall be resolved in the courts of North Carolina.

11. Licensing

Top Notch Home Inspections is owned and operated by Drew Cline, a licensed and insured home inspector serving the Winston-Salem and Piedmont Triad area for the past 8 years. Inspections are performed to meet or exceed the Standards of Practice established by the North Carolina Home Inspector Licensure Board.

12. Contact

Questions about these terms? Get in touch: